Database Reactivation · Insurance

Every lapsing policy is walking out the door.
We call it back.

ZombieSMS works your lapsing policies, failed drafts and dead quotes over SMS, and recovers the policyholders one reminder away from staying. You only pay when a policy is saved.

$0 upfront Pay per policy saved Retention only — no licensed activity Melbourne-based
A
Your agency
to: a policy about to lapse
Hi, just following up on your cover. Did you want to proceed?
seen · no reply · lapsing
Hi John, it's [Agency]. Your policy's about to lapse for a failed payment. Want me to fix the date so you keep your cover?
Oh, I didn't realise. Yes please, can we sort it today?
Passing you to John from our team now to finish it.
Great, thank you 👍
● Policy saved. Billed only on the save.
Your dead list, in insurance

In insurance, your dead list is lapsing policies, failed-payment drafts and dead quotes. Every policy about to cancel is recovered revenue you've already earned. Every unconverted quote is a buyer who was one nudge away. A single VA working it by hand can only reach so many before the next batch lapses behind them.

How it works

Retention at the speed your policies lapse.

We work the whole book at once. Your licensed agents only step in on live saves.

STEP 01

Send us the worklist

Lapsing and lapsed policies, failed drafts, unconverted quotes. A CSV is fine. No system change on your side.

STEP 02

We reopen it over SMS

Reminders to update payment, reschedule the draft, or revisit the quote. In your brand voice, never a generic blast.

STEP 03

Live saves go to your agents

The moment a policyholder is ready, we hand the conversation to your licensed team. You pay only when a policy is saved.

We only get paid when a policy is saved.

No retainer. No setup fee. No SMS charges to you. If nobody reinstates, you pay nothing. Retention outreach only, no quoting, advising or binding, so it sits cleanly alongside your licensed team.

Straight answers

What insurance owners ask first.

Does this involve licensed activity?

No. We handle retention outreach only — reminders to update payment, reschedule drafts and reopen quotes. We never quote, advise or bind. Live conversations are handed to your licensed agents.

What lists work best?

Lapsing and lapsed policies, failed-payment drafts, and unconverted quotes. These are recovered revenue you've already earned, sitting in your CRM.

Is it compliant?

Yes. We only contact policyholders you already have a relationship with, every message identifies the agency and carries an opt-out, and campaigns comply with the Australian Spam Act and Privacy Act.

What does it cost?

Nothing upfront. No retainer, no SMS charge to you. You pay only when a policy is saved or a quote converts.

Book a demo

See your lapsing policies come back to life.

A 15-minute screen share, no pitch deck. We'll show you exactly how much premium is quietly slipping out of your book.