Database Reactivation · Clinics & Wellness

Every lapsed patient is care left undone.
We bring them back.

ZombieSMS works your overdue recalls, lapsed patients and unbooked treatment plans over SMS, and fills your chairs with people who already trust you. You only pay when an appointment is booked.

$0 upfront Pay per booked appointment No ad spend Melbourne-based
A
Your clinic
to: a patient overdue for a recall
I'll call to rebook soon.
seen · no reply · 8 months overdue
Hi Sarah, it's [Clinic]. You're overdue for your check-up. Want me to find you a time this month?
Oh I completely forgot. Yes please, something after 5pm?
Passing you to reception now to lock it in.
Great, thank you 👍
● Appointment booked. Billed only on the booking.
Your dead list, in a clinic

In a clinic, your dead list is overdue recalls, lapsed patients and treatment plans that were started and never finished. Every overdue patient is care left undone and revenue left on the table. They already trust you, they just drifted. Reception can only chase so many before the day fills up.

How it works

Recalls at the speed your patients drift away.

We work your whole recall list at once. Your front desk just confirms the times.

STEP 01

Send us the recall list

Overdue recalls, lapsed patients, unfinished treatment plans. A CSV is fine, no change to your practice software.

STEP 02

We reopen it over SMS

A gentle, personal reminder that they're due, in your clinic's voice. Never a generic blast.

STEP 03

Booked appointments hit your diary

When a patient's ready, we book them straight in. You pay only when an appointment is booked.

We only get paid when an appointment is booked.

No retainer. No setup fee. No SMS charges to you. If nobody rebooks, you pay nothing. We contact only your existing patients, so there is no advertising and no new patient acquisition cost.

Straight answers

What practice owners ask first.

Is this compliant with patient privacy?

Yes. We only contact patients you already have a relationship with, every message identifies your clinic and carries an opt-out, and campaigns comply with the Australian Spam Act and Privacy Act. We handle your data securely and never share it.

Will it feel impersonal?

No. Every message is in your clinic's name and references that they are personally due, not a mass marketing blast. It reads like a caring reminder from your team.

Is it compliant?

Yes. We only contact patients you already have a relationship with, every message identifies your clinic and carries an opt-out, and campaigns comply with the Australian Spam Act and Privacy Act.

What does it cost?

Nothing upfront. No retainer, no SMS charge to you. You pay only when an appointment is booked.

Book a demo

See your lapsed patients fill your chairs again.

A 15-minute screen share, no pitch deck. We'll show you exactly how much recurring care is sitting dormant in your patient list.