Database Reactivation · Gyms & Studios

Every cancelled member is gone for good.
We win them back.

ZombieSMS works your cancelled members, expired trials and lapsed leads over SMS, and wins back the people who already loved your gym. You only pay when a membership is won back.

$0 upfront Pay per win-back No ad spend Melbourne-based
A
Your gym
to: a member who cancelled
Might come back after the new year.
seen · no reply · cancelled 5 months ago
Hi Jess, it's [Gym]. We miss you. Want to come back this month on your old rate, no join fee?
Oh tempting. Is the 6am class still running?
It is. Passing you to the team to set you back up.
Great, thank you 👍
● Membership won back. Billed only on the win-back.
Your dead list, in a gym

For a gym or studio, your dead list is cancelled members, expired trials and leads that toured but never joined. Every cancelled member already knows your floor, your classes and your community. Winning one back is far cheaper than chasing a stranger with ads, but nobody has time to message them all.

How it works

Win-backs at the speed members drift off.

We work your whole lapsed list at once. Your team just welcomes them back.

STEP 01

Send us the lapsed list

Cancelled members, expired trials, leads that never joined. A CSV from your gym software is fine.

STEP 02

We reopen it over SMS

A warm win-back offer in your gym's voice: the old rate, a free week, a new class. Never a generic blast.

STEP 03

Win-backs go to your team

When someone's ready to return, we hand them over to set up. You pay only when a membership is won back.

We only get paid when a member comes back.

No retainer. No setup fee. No SMS charges to you. If nobody returns, you pay nothing. We work the members and leads you already have, so there is no ad spend.

Straight answers

What gym owners ask first.

Can you handle our offers?

Cancelled and frozen members, expired trials, and leads that toured or enquired but never joined. They already know you, sitting in your gym management software.

Can you handle our offers?

Yes. We run whatever win-back offer you choose: your old rate, no join fee, a free week, in your gym's voice and brand.

Is it compliant?

Yes. We only contact people you already have a relationship with, every message identifies your gym and carries an opt-out, and campaigns comply with the Australian Spam Act and Privacy Act.

What does it cost?

Nothing upfront. No retainer, no SMS charge to you. You pay only when a membership is won back.

Book a demo

See your cancelled members walk back through the door.

A 15-minute screen share, no pitch deck. We'll show you exactly how much membership revenue is sitting in your cancelled list.